This Privacy Policy applies to the e-commerce website and related services operated by StoneHarbor LLC (hereinafter referred to as “the Company” or “we”). We highly value user privacy and personal information protection, and are committed to processing your information securely and transparently in accordance with applicable U.S. laws and regulations and industry standards.

I. Information We Collect

When you visit or use this website, we may collect the following types of information:

Personal Information: Including name, email address, contact number, shipping address, and payment information (provided only when you place an order or register).

Device and Technology Information: Including IP address, browser type, device model, operating system, and access time.

Usage Data: Including the pages you browse, click behavior, dwell time, and shopping preferences.

II. How Information is Used

The information we collect will be used for the following purposes:

Processing orders and completing transactions
Providing customer service and after-sales support
Improving website functionality and user experience
Conducting data analysis and operational optimization
Preventing fraud and protecting account security
Sending marketing information with your consent (you can unsubscribe at any time)

III. Sharing and Disclosure of Information

StoneHarbor LLC will not sell or rent your personal information to any third party. However, we may share necessary information in the following circumstances:

When cooperating with service providers such as payment processing and logistics delivery providers

When complying with laws and regulations or legitimate requirements of government agencies

When protecting the legitimate rights and interests of our company and users, and preventing fraud or security risks

All cooperating third parties must adhere to strict confidentiality obligations.

IV. Cookies and Tracking Technology

This website may use cookies and similar technologies to improve user experience, remember login status, analyze website traffic, and optimize advertising. You can refuse or delete cookies through your browser settings, but this may affect the use of some functions.

V. Data Security

We take reasonable technical and management measures to protect your personal information, including encrypted transmission, firewall protection, and access control. However, please understand that no internet transmission method can guarantee 100% security.

VI. User Rights

Under applicable law, you may have the following rights:

Access or obtain a copy of your personal data

Correct or update inaccurate information

Request the deletion of personal information

Unsubscribe from marketing emails

To exercise the above rights, please contact us through the contact information provided on this website.

VII. Children’s Privacy

This website is not intended for children under the age of 13, and we do not intentionally collect personal information from minors. Any such data will be deleted promptly.

VIII. Policy Updates

StoneHarbor LLC reserves the right to update this Privacy Policy at any time. Updated content will take effect immediately upon publication on this page, and we recommend that you check it regularly.

IX. Contact Us

If you have any questions about this Privacy Policy, please contact us via our customer service email or the website’s contact page. We will assist you as soon as possible.